Get in Touch With Us

If something on this site raised a question, if you spotted an error, or if you have feedback about one of our crypto casino reviews, this is the right place. Below you will find how to reach us, what kinds of messages we handle, and what to expect once you do.

How to Contact Us

Email is the most reliable way to reach our editorial team. Write to us at [email protected] and a real person — not an automated system — will read your message. We aim to reply within two working days, though high-volume periods may add a little time to that window.

To help us get back to you faster, include a short summary of your topic in the subject line. If your message relates to a specific page or casino review, naming it upfront means we can route it to the right person immediately.

What You Can Write to Us About

We receive a wide range of messages and welcome all of them. The most common reasons people contact us include:

• Factual corrections — Bonus terms change, licensing details shift, and coin support gets updated. If you believe something we have published is out of date or inaccurate, we want to know. Accuracy is central to what we do, and reader flags are genuinely useful.
• Content questions — Not sure how wagering requirements work on a crypto casino bonus, or uncertain what a no-KYC site actually means for verification? If our existing content did not answer your question clearly, tell us and we will address it.
• Topic suggestions — If there is an aspect of crypto gambling — a coin, a game type, a regulatory development — that you would like us to cover, we are interested to hear it.
• Partnership and commercial enquiries — If you represent an operator or affiliate network and want to explore whether a working relationship makes sense, introduce yourself and outline what you have in mind. We review all approaches, though editorial independence is not something we trade.
• Responsible gambling concerns — If you or someone close to you is experiencing problems related to gambling, please include that in your message and we will point you toward appropriate support. The National Problem Gambling Helpline is available 24/7 at 1-800-GAMBLER.

What We Do Not Handle by Email

We are an independent comparison and review site — we are not affiliated with any casino's customer support team. We cannot access player accounts, process withdrawals, resolve disputes with operators, or retrieve bonus codes on an operator's behalf. For any account-level issue, you will need to contact the casino directly through its own support channel.

A Note on How We Work

Bitcoin Casino reviews offshore crypto casinos available to US players on factors including supported cryptocurrencies, bonus value and playthrough terms, payout speed, licensing status, game variety, and KYC requirements. Our rankings are based on research and editorial assessment — commission arrangements with operators do not buy position, and every write-up includes genuine limitations alongside strengths. If you believe a review misrepresents a site or omits material information, that is exactly the kind of message we want to receive.

For a broader look at how our recommendations are put together, the review methodology is explained across our main casino pages, including our coverage of top-ranked non-GamStop casinos for context on how offshore licensing factors into our assessments.

Response Times and What to Expect

Every message is read by a member of our team. We do not send automated holding replies in place of a real answer. Our standard turnaround is two working days; during busy periods it may stretch to three or four. We appreciate patience and will always follow up.

If your message involves a time-sensitive accuracy concern — for example, a bonus offer that has clearly expired or a site that appears to have stopped operating — flag that in your subject line and we will prioritise it.

Responsible Gambling

This site covers offshore crypto casinos that operate in a legal grey area for US players. They hold licences from jurisdictions such as Curaçao or Anjouan rather than from any US regulator, and they may not offer the same self-exclusion tools or player protections that state-licensed operators are required to provide. Gambling involves real risk of financial loss, and cryptocurrency adds price volatility on top of that. If gambling is affecting you or someone you know, please reach out to the National Problem Gambling Helpline at 1-800-GAMBLER — free, confidential, and available around the clock. This site is intended for adults aged 18 or older, or 21 or older where that is the applicable state minimum.

We look forward to hearing from you.